Responding to COVID-19: Working Together To Stay Safe

Like many of you, Protect America is closely monitoring COVID-19 and the updates given by our government officials and healthcare providers.

COVID-19 is rapidly evolving, bringing unprecedented changes to the way we live our day-to-day life. As a company, we understand that the best way to overcome this challenging time is to work together and abide by the policies and procedures made by our government and health protection agencies.

While we’re dedicated to protecting homes and families across the nation, the livelihood of our amazing team also remains a top priority. Therefore, we are actively working to restrain the spread of COVID-19 with a handful of measures.

These steps include the installation of sanitizer stations throughout the building for our team to use. We are also adhering to the social-distancing policy and allowing team members who can work remotely the ability to do so.

For the time being, we will shorten our office’s hours of operation to provide our staff with ample time to thoroughly sanitize and disinfect our building.

Finally, while we may face many changes during these challenging times, what remains the same is our commitment to serving our customers. Our customer support team can address any questions or concerns you may have about your security system  Monday-Friday from 9 a.m. until 5 p.m. CST. You can also access our online store that’s open 24/7 by clicking here.

On the weekends, our customer support team will be available from 10 a.m. until 2 p.m. CST. As always, our professional monitoring stations will continue serving our customers 24/7.

For more information on how you can keep your family safe during COVID-19, click here or stay up-to-date with the Centers for Disease Control and Prevention.

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